Why Are Businesses in the
Adriatic Struggling to Keep Up?

Sky-High Customer Expectations

Zero Hold Queues

Personalized Experiences

Global Standards Expectations

Overwhelmed Workforces

Low value tasks

Stalled productivity

FIxed capacity

Lacking a Solid Data Foundation

Lack of Connected Data

Undigitized Workflows and Processes

Unreliable CX Infrastructure

Set up AI-driven solutions to deliver
real-time personalized experiences
to meet global standards and
exceed customer expectations.

Free your team for high-value activities by boosting productivity and increasing capacity with AI-assisted processes and automation.

Connect your data streams and automate workflows, enabling you to make better decisions and outperform the competition.

Sky-High Customer Expectations

Zero Hold Queues

Personalized Experiences

Global Standards Expectations

Set up AI-driven solutions to deliver real-time personalized experiences to meet global standards and exceed customer expectations.

Overwhelmed Workforces

Low value tasks

Stalled productivity

FIxed capacity

Connect your data streams and automate workflows, enabling you to make better decisions and outperform the competition.

Lacking a Solid Data Foundation

Lack of Connected Data

Undigitized Workflows and Processes

Unreliable CX Infrastructure

Connect your data streams and automate workflows, enabling you to make better decisions and outperform the competition.

Don't Miss Our Webinar

Set up a strong foundation for AI Agents in Adriatic!

Don't Miss Our Webinar

Set up a strong foundation for AI Agents in Adriatic!

How Agilcon Can Help You Succeed?

We go beyond just technical setup. We bring deep business consulting, helping you tackle challenges, find the best solutions, and make sure your AI-driven processes run like clockwork.

We tackle the most demanding challenges in the Adriatic and globally, bringing rich knowledge and best practices to each project.

For 15 years, we have been turning top-tier Salesforce technology into solutions that perfectly fit our customers’ business needs.

A CSAT survey reveals that 94% of our customers were highly satisfied with our implementation services over the past two years. This ensures our AI solutions are advanced and perfectly aligned with your business goals.

Over 30,000 users from 30+ countries rely on our expertise and services.

How Do We Help You Start
Your AI Transformation Journey?

Digitized and Connected Data

Success with AI starts with data. It’s no longer just about traditional transactional data like employee records, customer details, or orders. It is about engagement data—how customers or employees interact with your website, e-shop, or platforms in real time

Today’s multimodal data landscape spans images, videos, and unstructured data such as chats and documents. By employing these formats, businesses can unlock AI-driven insights for smarter, personalized services.

Workflows and Automations

Having digitized workflows is critical for making AI actionable. Tools like ChatGPT offer conversational capabilities but don’t execute tasks like booking a hotel, placing orders, or qualifying leads.

To add value, workflows must be digitized to enable AI to turn questions into actions and ideas into results. This foundation ensures that AI doesn’t just chat but drives real, measurable outcomes.

 

Empowered Employees

AI is designed to work alongside humans, not replace them. At its core, AI should act as an assistant or agent that enhances employee capabilities by making the most of workflows and data.

These AI agents can take over repetitive tasks, enabling employees to focus on strategic and creative work that drives productivity and business outcomes.

Reliable AI Infrastructure

AI algorithms, such as those from OpenAI, are essential but not standalone solutions for managing compliance.

Platforms like Salesforce offer robust compliance support, allowing businesses to adopt tailored AI models for specific use cases like generating marketing content or managing insurance scenarios.

Want to unlock the real value of AI agents but need help with your data, workflows, automations, or compliance?

Let’s make it happen together—contact us today!

Say Hello to Agentforce

Agentforce enhances Salesforce with AI-driven productivity tools, streamlining sales, service, and marketing by integrating directly with Salesforce CRM. It provides contextual insights and real-time automation for smoother operations across the board.

Agents don’t just assist. They take action.

Agentforce:

What Sets It Apart?

It’s all about its integrated platform approach, which includes Data Cloud—the backbone that brings all your customer data and metadata together in real-time, like puzzle pieces falling into place.

Data Cloud doesn’t just collect your data; it harmonizes it across systems, making sure Agentforce has the complete picture.

AI agents are only as sharp as the data they’re fed. Ensure your data, APIs, workflows, and CRM are centralized for best performance. 

Turn Customer Data Into CX Superpower!

How Agentforce Meets Your Business Needs?

Customer Service

Resolve customer inquiries 24/7

Agentforce engages customers autonomously across channels 24/7 in natural language. It can resolve cases swiftly and accurately because every answer is grounded in trusted data. You can define clear security guardrails and when to seamlessly escalate to human employees.

Campaign

Create and optimize campaigns end-to-end

Agentforce can help you build better campaigns faster. Marketers can save time on generating campaign briefs, targeting audience segments, creating content, and even building customer journeys in Flow. And because Agentforce never sleeps, it will continually analyze performance against KPIs and proactively recommend improvements.

Personal Shopper

Offer personalized product recommendations

Agentforce can engage shoppers as their personal stylist. Power personalized conversations directly on your commerce site or in a preferred messaging app, like WhatsApp. Help shoppers find products and make purchases faster by guiding search queries and personalizing product recommendations.

Sales Development Representative (SDR)

Engage with prospects 24/7

Agentforce autonomously answers product questions, handles objections, and books meetings for sales reps. It can act and respond accurately, with responses grounded in your business data. You decide how often, which channels, and when Agentforce will engage before briefing sellers for handoff. 

Let's talk!

After submitting your inquiry, our experts will contact you as soon as possible, present the solution, and answer all your questions.

Nika Loparič

Slovenia
Sales Consultant

Domagoj Varović

Croatia
Sales Consultant

Katarina Vladić

Serbia and MNE
Managing Director

Want to learn more or set up a presentation?