- info@agilcon.com
- Ljubljana, Zagreb, Belgrade   
- Contact us!
Why Are Businesses in the
Adriatic Struggling to Keep Up?
Sky-High Customer Expectations
Zero Hold Queues
Personalized Experiences
Global Standards Expectations
Overwhelmed Workforces
Low value tasks
Stalled productivity
FIxed capacity
Lacking a Solid Data Foundation
Lack of Connected Data
Undigitized Workflows and Processes
Unreliable CX Infrastructure
Set up AI-driven solutions to deliver
real-time personalized experiences
to meet global standards and
exceed customer expectations.
Free your team for high-value activities by boosting productivity and increasing capacity with AI-assisted processes and automation.
Connect your data streams and automate workflows, enabling you to make better decisions and outperform the competition.


Sky-High Customer Expectations
Zero Hold Queues
Personalized Experiences
Global Standards Expectations
Set up AI-driven solutions to deliver real-time personalized experiences to meet global standards and exceed customer expectations.
Overwhelmed Workforces
Low value tasks
Stalled productivity
FIxed capacity
Connect your data streams and automate workflows, enabling you to make better decisions and outperform the competition.
Lacking a Solid Data Foundation
Lack of Connected Data
Undigitized Workflows and Processes
Unreliable CX Infrastructure
Connect your data streams and automate workflows, enabling you to make better decisions and outperform the competition.

How Agilcon Can Help You Succeed?
- Tech Expertise Meets Strategic Consulting
We go beyond just technical setup. We bring deep business consulting, helping you tackle challenges, find the best solutions, and make sure your AI-driven processes run like clockwork.
- Linking Local Insight with #1 Global tech
We tackle the most demanding challenges in the Adriatic and globally, bringing rich knowledge and best practices to each project.
- A Proven Track Record of Success
For 15 years, we have been turning top-tier Salesforce technology into solutions that perfectly fit our customers’ business needs.

Over 30,000 users from 30+ countries rely on our expertise and services.









How Do We Help You Start
Your AI Transformation Journey?
Digitized and Connected Data
Success with AI starts with data. It’s no longer just about traditional transactional data like employee records, customer details, or orders. It is about engagement data—how customers or employees interact with your website, e-shop, or platforms in real time.
Today’s multimodal data landscape spans images, videos, and unstructured data such as chats and documents. By employing these formats, businesses can unlock AI-driven insights for smarter, personalized services.
Workflows and Automations
Having digitized workflows is critical for making AI actionable. Tools like ChatGPT offer conversational capabilities but don’t execute tasks like booking a hotel, placing orders, or qualifying leads.
To add value, workflows must be digitized to enable AI to turn questions into actions and ideas into results. This foundation ensures that AI doesn’t just chat but drives real, measurable outcomes.
Empowered Employees
AI is designed to work alongside humans, not replace them. At its core, AI should act as an assistant or agent that enhances employee capabilities by making the most of workflows and data.
These AI agents can take over repetitive tasks, enabling employees to focus on strategic and creative work that drives productivity and business outcomes.

Reliable AI Infrastructure
AI algorithms, such as those from OpenAI, are essential but not standalone solutions for managing compliance.
Platforms like Salesforce offer robust compliance support, allowing businesses to adopt tailored AI models for specific use cases like generating marketing content or managing insurance scenarios.
Want to unlock the real value of AI agents but need help with your data, workflows, automations, or compliance?
Let’s make it happen together—contact us today!
Say Hello to Agentforce
Agentforce enhances Salesforce with AI-driven productivity tools, streamlining sales, service, and marketing by integrating directly with Salesforce CRM. It provides contextual insights and real-time automation for smoother operations across the board.
Agents don’t just assist. They take action.



Agentforce:
What Sets It Apart?
It’s all about its integrated platform approach, which includes Data Cloud—the backbone that brings all your customer data and metadata together in real-time, like puzzle pieces falling into place.
Data Cloud doesn’t just collect your data; it harmonizes it across systems, making sure Agentforce has the complete picture.
AI agents are only as sharp as the data they’re fed. Ensure your data, APIs, workflows, and CRM are centralized for best performance.
How Agentforce Meets Your Business Needs?
Customer Service
Resolve customer inquiries 24/7
Agentforce engages customers autonomously across channels 24/7 in natural language. It can resolve cases swiftly and accurately because every answer is grounded in trusted data. You can define clear security guardrails and when to seamlessly escalate to human employees.

Campaign
Create and optimize campaigns end-to-end
Agentforce can help you build better campaigns faster. Marketers can save time on generating campaign briefs, targeting audience segments, creating content, and even building customer journeys in Flow. And because Agentforce never sleeps, it will continually analyze performance against KPIs and proactively recommend improvements.

Personal Shopper
Offer personalized product recommendations
Agentforce can engage shoppers as their personal stylist. Power personalized conversations directly on your commerce site or in a preferred messaging app, like WhatsApp. Help shoppers find products and make purchases faster by guiding search queries and personalizing product recommendations.

Sales Development Representative (SDR)
Engage with prospects 24/7
Agentforce autonomously answers product questions, handles objections, and books meetings for sales reps. It can act and respond accurately, with responses grounded in your business data. You decide how often, which channels, and when Agentforce will engage before briefing sellers for handoff.

Let's talk!
- Salesforce is #1 among CRM solutions according to Gartner reports.
- The top choice for complex business environments.
- Agilcon team brings best practices from across the region to every project and has twice been named "Salesforce Partner of the Year."
After submitting your inquiry, our experts will contact you as soon as possible, present the solution, and answer all your questions.

Nika Loparič
Slovenia
Sales Consultant
- info@agilcon.com
- +386 59 015 373

Domagoj Varović
Croatia
Sales Consultant
- info@agilcon.com
- +385 91 610 4986

Katarina Vladić
Serbia and MNE
Managing Director
- info@agilcon.com
- +381 69 11 90910
Want to learn more or set up a presentation?
- info@agilcon.com
- Ljubljana, Zagreb, Belgrade